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Try and stick to the same username once you’ve picked one.

It avoids confusion and helps you to settle in and build relationships with the group. When chat is very busy it’s difficult for everyone to be heard and following conversations can be tough.

It’s important to remember that chat can't offer crisis support or professional medical advice and we have a few limitations around particular issues that we’d ask you to keep in mind: Sex – Chat’s not a place to hook up or brag about your sexual encounters.

I’ll also make sure I consider what I say and how it may impact others.

Chat is a diverse place – We’ve all had different experiences and sometimes we might disagree on something, but that’s OK.

Moderators are trained in offering emotional support, listening, signposting (sharing links to resources online) and managing the group.

They are not expert advisers and cannot provide 1-2-1 support.

Whether you're looking for help with a problem or just somewhere to hang out and talk to other young people, The Mix chat room is a safe and welcoming place to meet others, have a chat, and get support if you need it.

Chat is a friendly place – I will be welcoming, respectful and ready to listen.

Instead we encourage you to focus on your feelings, using broad terms to describe things if you need to.

Suicidal Feelings – the group environment is not a safe place to talk about suicidal feelings as it can be very distressing for others and we are not set up to offer support in a crisis.

We would involve you in any intervention and only carry it through if the circumstances were extreme.

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